Terms Of Service

Last updated: 5 July 2026

1. Agreement

These Terms of Service (“Terms”) govern your use of jonwarren.me (the “Site”), operated by Jon Warren Media (“we,” “us,” “I”). By using the Site, subscribing to our newsletter, or purchasing anything through the Site, you agree to these Terms. If you don’t agree, please don’t use the Site.

Separate written agreements govern advisory engagements; where a signed advisory agreement conflicts with these Terms, the advisory agreement wins for that engagement.

2. What this Site is (and isn’t)

The Site provides information, commentary and education about ecommerce and business, through free content, the Operator Notes newsletter, and paid products and services.

Everything on this Site is general information, not professional advice.

It is not financial, legal, accounting, tax or investment advice, and it isn’t tailored to your situation unless you’re in a paid engagement with us that says otherwise.

Business involves risk. Before acting on anything you read here, consider your own circumstances and, where appropriate, get advice from a qualified professional.

See our Earnings Disclaimer, which forms part of these Terms.

3. Using the Site

You agree to use the Site lawfully and not to: scrape or bulk-download its content; attempt to breach its security; misrepresent who you are in forms or applications; use the content to build competing products; or resell or redistribute any paid materials.

We may suspend access (including to paid communities or materials) for breach of these Terms, with a refund of any unused prepaid amounts where we terminate without cause.

4. Intellectual property

All content on the Site including but not limited to; text, frameworks, graphics, audio, video, downloads and course materials, is owned by Jon Warren Media or licensed to us, and is protected by copyright and trademark law.

You may share links to our free content and quote brief excerpts with attribution.

You may not republish substantial portions, or copy, resell or distribute paid materials, without our written permission.

Paid products come with a personal, non-transferable licence for your own use and your own business.

5. Newsletter

Operator Notes is free. By subscribing you consent to receive it (and occasional related emails) until you unsubscribe, which you can do instantly via the link in any email.

Our Privacy Policy covers how we handle your data.

6. Purchases, payments and refunds

(Applies when products or services are sold through the Site.)

• Prices are listed in USD and may change at any time; changes don’t affect orders already placed.
• Payment is processed by third-party providers (such as Stripe or PayPal). We don’t store your full card details.
• Digital products and services: the specific deliverables, timelines and any refund terms are stated on the relevant offer page or in the relevant agreement. Where an offer page states a refund policy, that policy applies. Otherwise, because digital products are delivered immediately and services involve reserved time, purchases are non-refundable once delivery has begun; except as required by law.
• Australian Consumer Law: nothing in these Terms excludes rights you have under the Australian Consumer Law or other laws that can’t be excluded, including consumer guarantees. Where we’re allowed to limit our liability for breach of a consumer guarantee, it’s limited to resupplying the product or service or refunding the amount paid.
• Chargebacks: contact us at hello@jonwarren.me before initiating a chargeback; genuine problems get fixed faster that way.

7. Advisory applications

Submitting an advisory application does not create an engagement, guarantee acceptance, or create any advisor-client relationship.

Engagements begin only when both parties sign an advisory agreement. Information you submit in an application is handled per our Privacy Policy and kept confidential.

8. Testimonials and third-party links

Testimonials and case studies on the Site reflect the real experiences of specific individuals and are not a promise of your results; see the Earnings Disclaimer.

The Site links to third-party sites and tools (including Dropship Breakthru, podcast platforms and software we mention); we’re not responsible for their content, policies or performance.

Some links may be affiliate links, meaning we may earn a commission if you buy; where that’s the case, it doesn’t change the price you pay, and we only recommend things we actually use or rate.

9. Disclaimers and limitation of liability

The Site and its content are provided “as is” and “as available.” To the maximum extent permitted by law (and subject always to the Australian Consumer Law provisions in Section 6):

• We make no warranties that the Site will be uninterrupted, error-free or that its content is complete or current;
• We are not liable for indirect, incidental, special or consequential loss, including lost profits, lost revenue or business interruption, arising from your use of the Site or its content;
• Our total aggregate liability to you in connection with the Site or any product purchased through it is limited to the amount you paid us in the 12 months before the claim arose (or AUD $100 if you paid nothing).

You are responsible for the decisions you make in your business. Content on this Site is one input to those decisions, not a substitute for your own judgement.

10. Indemnity

You agree to indemnify Jon Warren and Jon Warren Media against claims, losses and expenses arising from your breach of these Terms or your unlawful use of the Site or its content.

11. General

• Governing law: these Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of Queensland.
• Changes: we may update these Terms; the date at the top reflects the current version, and continued use of the Site after changes means you accept them.
• Severability: if any part of these Terms is unenforceable, the rest still applies.
• Entire agreement: these Terms, the Privacy Policy and the Earnings Disclaimer are the entire agreement between us regarding the Site (paid engagements have their own agreements).

Contact: Jon Warren Media, Queensland, Australia at hello@jonwarren.me